Your Questions, Answered

We ask for one teaspoonful of ashes per order. Only a small amount is used within the gemstones, and the remaining ashes are returned to you.

We provide Ordering Packs which contain everything you need to place an order including a ring sizer, secure bag for the ashes and an addressed return envelope to send your order to us.

Yes. The ashes are permanently held within the solid glass gemstone and remain clearly visible in the finished piece. Their natural appearance creates a unique pattern within every gemstone.

No. You can begin your order without knowing your ring size. We will send you a ring sizer with your Ordering Pack so that you can confirm the size before your jewellery is made.

Your jewellery will be completed within 4 - 6 weeks from when we receive the ashes.

Ashes into Glass ® jewelry is made to be worn and to last. The glass is toughened and is almost diamond-hard. The metal part of your jewelry will wear, like all precious metal jewelry.

All Ashes into Glass ® jewelry carries a lifetime guarantee against manufacturing fault. Please refer to our Terms & Conditions for more information.

We offer Open Days where you can visit our workshop and see how we create our memorial jewelry. There is no need to make an appointment, just come along.

Still Have a Question?

Our team is here to help. Get in touch and we will be happy to answer any questions about our jewellery, placing an order or sending the ashes.