Product Care

Ashes into Glass ® jewellery is the finest quality available and will last a lifetime with the correct care. Our gemstones are made as toughened glass and require minimal care to stay looking their best. We do not use resins or plastics which are soft and easily damaged. However, the metal part of your jewellery does require care as follows;

 

Scratches

Our jewellery mounts are solid, one-piece casts and have no joints or weak points. To avoid unnecessary scratches, please store away from other items of jewellery and remove your jewellery while performing manual tasks such as gardening, washing up or exercising.

 

Discolouration & Tarnishing

To avoid discolouration and tarnishing of the metal, remove your jewellery when swimming in chlorinated pools. keep away from harsh chemicals, such as cleaning and beauty products. Avoid spraying perfume, applying creams or any other liquids directly onto your jewellery. Avoid wearing your jewellery when using bleach, cleaning products and other chemicals as these can attack the metal.

 

White Gold

White gold is plated with a white rhodium finish which is applied to the metal to enhance its white finish. Over time white gold will wear to a pale gold.

 

Sterling Silver

Silver jewellery will naturally tarnish or oxidize over time. Wearing your jewellery regularly will often prevent this. Tarnish can be cleaned from your jewellery using the polishing cloth supplied, which may also help prevent further tarnishing. Silver tarnishes more rapidly when exposed to certain chemicals and substances in our everyday lives. We recommend caring for and wearing your jewellery as explained in the overview.

 

Chains

The nature of chains makes them particularly susceptible to damage due to catching on things. Please remove your pendant while engaging in sporting activity, manual work and while you sleep. Chains are not covered in our guarantee.

 

Paperweights

Your Memorial Paperweight will stay perfect forever. It may need dusting from time to time. If you have to wash it use warm soapy water and dry with a soft cloth. Do not place paperweights in direct sunlight as they can magnify the sunlight and burn surfaces.

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