FAQ's

How much ashes do you need?

A small amount, one spoonful of ashes per order. The ashes are a bit like glitter, we need more than we use.

How do I get the ashes to you?

Please request an order pack which contains everything you will need to order items including a bag and tin to securely send the ashes, a brochure and order form and a return envelope. For your convenience, send your order to our New York forwarding address and we will take it from there to be made at our facility in England.

How long does the process take?

Ashes into Glass ® is unique, one-of-a-kind jewelry that will last a lifetime. There are several stages to the creation process. Your completed order will be with you within 4-6 weeks.

How durable is the jewelry? Can I wear it all the time?

Ashes into Glass ® jewelry is made to be worn and to last. The gemstones are toughened and are almost diamond-hard. They require no special care. The metal part of your jewelry will wear, like all precious metal jewelry.

Do you offer a guarantee?

All Ashes into Glass ® jewelry carries a lifetime guarantee against manufacturing fault.

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