In October I lost my uncle and decided that I wanted to have his ashes made into some earings. I chose ashes to glass to be the company to do so. I placed my order in late November early December as it was Christmas soon I expected it to be atleast the new year before I heard from them. They contacted me to let me know they had received my order but with the busy period they will be ready in January. The whole process was so simple and stress free it made a difficult time less of a hassle they got in touch when my item was ready and I was free to call to make payment at a time that suited my self. They item arrive the following day and they were amazing who knew an object could cause so many tears. They where perfect and I havnt taken them put yet. I can not recommend this company enough from start to finish there customer service was 5* and the product was beautifully made and packaged with care and thought. Thank you Ashes To Glass.