I recently received my personalized ring with my grandmothers ashes in it, and it is more beautiful than I expected it to be! This has been a wonderful company to work with. Let’s face it, it can be super overwhelming to mail a loved ones ashes away, (let alone to England) and hope they make it to there intended destination, but Michael was there for me every step of the way, He sent me a photo of the baggie with my hand writing on it that had my grandmothers ashes in it in front of the company’s sign. That gave me a piece of mind that my grandmother was is good hands. He also sent me an email when my ring was done, and on its way home to me. I would definitely recommend this company to anyone, and I would give them way more than just 5 gold stars. Thank you again