I have never dealt with such an amazing company. The staff are all sooo nice and their communication is great and response time is fast. After losing my best friend, I was in a very sensitive state and they were so compassionate and caring and professional with the entire process. They even went as far and sending me a pic of my order in front of their shop in England to ensure me of its safe arrival, of which I wasn’t expecting. Since I live in the US, that really made me feel secure in my purchase. Everytime my package moved I was emailed and kept updated. The packaging was very pretty and my ring was absolutely beautiful! I will never take it off. I 3000% reccomend using this company. They are all amazing people who do amazing work that they all put their hearts in to make sure your jewelry is perfect. Thank you guys!!!