I couldn’t recommend Ashes Into Glass enough. We have now ordered two charm beads from them and everything is so well packaged, even from the ordering pack to the actual jewellery when complete. My Mum adores her charm bead after losing her Mum in 2020 and she says she can now be with her every step of the way. Their customer service is second to none and they are so friendly when you ring to arrange payment. Thank you so much.