Ordered a charm from here, and it was ready really quick. It came and I was so happy with it. I never really take notice of the packaging that something comes in. But the fact the charm was only £125 and then it came in lovely packaging, with a polishing cloth, a certificate, the ashes that didn’t need to be used, and it was sent to me special delivery so I received it the day after calling and paying… I thought the service was amazing. I would definitely recommend ashes to glasses!