I am blown away by how incredible every step of the process unfolded. Michael has been thoughtful, caring and dedicated to producing beautiful jewelry and providing superb customer service in even the smallest of ways. The year anniversary of my son’s passing was February 15th, 2019. It took me a long time to emotionally be ready to mail his ashes to Michael and his team. I am so glad I did. I mailed them in January and received the final product a few days ago. A very quick turn around time considering I’m in California, US and they are in England. The jewelry is beautiful and a perfect reminder my son is always with me. Please use Ashes to Glass – you will NOT be disappointed.