I have just received a charm for my Pandora bracelet in black. I absolutely love it and it is perfect. To be honest, I initially discounted rings and necklaces of this type as not my sort of thing, but a few months on, my friend told me about the Pandora charms, and it seemed the right thing to do. It suits my style (if I have any!) and I am going to wear it all the time. The whole ordering process from start to finish was absolutely brilliant. Great appropriate and timely communication and really, really nice people!!! I can’t thank you enough. It makes me happy not sad 🙂