I chose to use Ashes to Glass after a recommendation from a friend. It was the right decision! The complete process was handled so smoothly and efficiently until the finished product arrived at my home. The paperweight was a gift to my recently bereaved sister and so it was important that it was beautiful. My sister is thrilled to have something so perfect on display in her home and it gives her great comfort. A dear friend was so taken by it, she is now in the process of acquiring a paperweight herself. I would not hesitate to recommend this wonderful company.