Very helpful & professional staff, couldnt do enough to make us feel welcome whilst deciding our choices, watching the stone for my ring being made was very moving & emotional, its arrived by post & i absolutely love it, since having being delivered iv had messages from ashes into glass making sure i am totally happy with my ring which is very nice i would totally recommend ashes into glass if you want to keep your loved ones close xxx Thankyou soo much for making the whole experience non forgettable xxx